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This Privacy Policy establishes the terms in which Bee Miracle uses and protects the information that is provided by its users when using its website. This company is committed to the security of its users’ data. When we ask you to fill in the personal information fields with which you can be identified, we ensure that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated as recommended by us, and we encourage you to continually review this page to ensure that you agree to any such changes.
Information that is collected
Our website may collect personal information such as: Name, contact information such as your email address, and demographic information. Also, when necessary, specific information may be required to process an order or make a delivery or billing.
Use of the information collected
Our website uses the information to provide the best possible service, in particular to track users, orders, if applicable, and improve our products and services. Emails may be sent periodically through our site with special offers, new products and other advertising information that we consider relevant to you or that may provide you with benefits, these emails will be sent to the address you provide and can be canceled in any moment. Bee Miracle is highly committed to honoring the commitment to keep your information secure. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.
Security policies for the transmission of card data
We take all reasonable steps and precautions to protect your personal information and follow industry best practices to ensure that your information is not inappropriately used, altered or destroyed. We encrypt your credit card information using Secure Sockets Layer (SSL) technology and store it with AES-256 encryption. Additionally, we follow all PCI-DSS requirements.
Payment
The payment methods used by the WEBSITE are third party services. These third-party services comply with all security and encryption standards to keep your information safe. They will only use the information necessary to complete the required process. We also recommend reading the Privacy Policies of these providers, to better understand how they handle the information provided.
cookies
A cookie refers to a file that is sent to request permission to be stored on your computer. By accepting this file, the cookie is created and then serves to have information about web traffic, and also facilitates future visits to a website. recurrent. Another function that cookies have is that with them websites can recognize you individually and therefore provide you with the best personalized service on their website. Our website uses cookies to identify the pages that are visited and their frequency. This information is used for statistical analysis only and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help provide a better service from websites, you do not give access to information on your computer or you, unless you want it and provide it directly. You can accept or reject the use of cookies, however, most browsers automatically accept cookies as it serves to have a better web service. You can also change your computer settings to decline cookies. If you decline, you may not be able to use some of our services.
Third Party Links
This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected, and therefore we are not responsible for the terms or the privacy or protection of your data on those other sites. third parties. These sites are subject to their own privacy policies, so please review them to confirm that you agree with them.
Control of your personal information
At any time, you may restrict the collection or use of personal information provided to our website. Whenever you are asked to complete a form, such as user registration, you can check or uncheck the option to receive information by email. If you have marked the option to receive our newsletter or advertising, you can cancel it at any time. This company will not sell, transfer or distribute personal information that is collected without your consent, unless required by a judge with a court order. Bee Miracle reserves the right to change the terms of this Privacy Policy at any time.
Relevant information
It is a necessary requirement for the purchase of the products offered on this site that you read and accept the following Terms and Conditions that are detailed below. The use of our services, as well as the purchase of our products, will imply that you have read and accepted the Terms and Conditions of Use of this document. All products offered by our website could be created, uploaded, sent or presented by a third party website and, in this case, would be subject to their own Terms and Conditions. In some cases, to acquire a product, it will be necessary for the user to register, with the entry of reliable personal data and the definition of a password. The user can choose and change the administration access password of his account at any time, in case he has registered, and it is necessary for the purchase of any of our products. Bee Miracle assumes no responsibility in the event that you transfer said passwords or keys to third parties. All purchases and transactions made through this website are subject to a confirmation and verification process, which may include stock and product availability verification, payment method validation, invoice validation (if any), and compliance. of the conditions required by the selected payment method. In some cases, email verification may be required. The prices of the products offered in this Online Store are valid only for purchases made on this website.
License
Bee Miracle through its website grants a license for users to use the products sold on this website in accordance with the Terms and Conditions described in this document.
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Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us.
The following terms apply to all shipments made within the United States.
The prices published on the site DO NOT include shipping costs within the United States except when expressly indicated by a particular team or promotion, the prices of the products can change at any time without prior notice, the promotions of other means are not they can combine other than those presented on this site. Customer agrees to provide a valid and traceable address within the United States where the order can be delivered. In the event that the client provides an address that is not on the package, any other additional cost will be borne by the client. All shipments made by us and by our suppliers are perfectly packaged, in case your order is delivered with physical damage on the part of the package, you must add a note when signing the manifest to the employee of the parcel service indicating that the package shows signs of abuse (box opened, knocked, punctured, wet, shrunk, etc.) Without this note, you will receive the package accordingly. If the parcel service employee does not allow you to make a note on the delivery manifest, you should NOT receive the package. If you suspect that the box given to you by the parcel service employee does not contain what you purchased, either because of the weight or size of the package, you should NOT receive it indicating the reasons of the parcel service employee and you must inform us. immediately a Once the package is received by you or someone at the delivery address, you have 24 hours to report anomalies due to physical damage or missing items in your order, after this period no changes or claims are made.
Delivery Area
The delivery area of our products is limited to the United States. We deliver in all locations where there is coverage through the parcel companies with which we have service. In parcel deliveries, we totally depend on the conditions of each of them, as well as the weather conditions and risk areas of each entity. We are unable to process orders with an incomplete delivery address or special arrangements for other packages. Once your order is processed if it is in stock, your products will be shipped no later than the next business day (Monday to Friday), they will arrive at their destination within 1 to 2 business days.
Credit or debit card payments
In this modality, the products are sent once your issuing bank and the security department of the bank that makes the collection release your payment. Usually this is the next business day after your payment. Bee Miracle reserves the right to cancel any payment that does not meet the requirements requested by the bank, this means that in certain cases you may be asked to send us a copy of your identification and / or proof of address and other documents that prove your identity for verification purposes only. In case of missing requested documents, your payment will be reversed.
Delivery time
The product delivery time begins when the order is released. Estimated delivery time will be provided to you upon completion of your order and will be confirmed by email and/or phone.
Delivery time of products in stock
The delivery time of the products in stock depends on the launch of your order according to the payment method and the type of shipment selected.
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